[GoTIt]

Hi Guys, received my letter of acceptance for the "Peugeot Assistance Passport" (Bulk) the word "Bulk" is not referenced anywhere in the booklet, does anyone know what the level of cover is or if the word "Bulk" has any meaning that may affect a claim?

 

[A Nice Pair]

Level of cover for Peugeot assistance, is anything other than non fault items such as locking keys in the car, filling with the wrong type of fuel or changing a wheel in the event of a puncture.

 

[GoTIt]

thanks for the info

 

[j74656]

yes definetely it dosent cover changing the tyre in the event of a puncture as I found out to my surprise last night while the tyre suddenly deflated on a very busy dual carriageway where the tyre ended up shredding away from the alloy!!!. Peugeot quoted me £120 to come out to have my tyre changed even though it was difficult to get the wheel off I am very grateful for the Road Traffic Police who came along and provided assistance last night and we eventually freed the wheel - very grateful to these guys! very polite, friendly and professional. well in 16 years of driving its good to know theres good support on our roads when you need it

its a shame that the same couldn't be said for Peugeot assistance despite paying for a top of the range brand new car with sh*t roadside assistance!

My second priority today after getting my new tyre sorted will be to get proper roadside assistance! Thanks Peugeot for being no help last night! You live and learn as they say!

 

[A Nice Pair]

Have a word with your peugeot dealer they should have offered you a top up assistance, £20 a year that would cover you for non fault items such as punctures

 

[j74656]

My dealer assumed tyre punctures were included and I wasn't offered the top up nor given any indication at the time of sale. It's now been resolved and I'm just amazed all this farting around for the sake of £20! For the sake of £20 why have the two passport assistance plans?? I spoke to AA directly and they said I was covered under the standard policy but this was then later strongly disagreed by another AA representative when I called back. As a gesture of good will they upgraded my breakdown free of charge.